EPASS — Sessions and devices (administrator guide)

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About this guide

This guide shows how an administrator reaches the Users list from Security, opens a person’s menu, opens Sessions and devices, and reads the list of sign-ins. The automated screenshots do not use Close session or other actions that change someone’s login.

If a picture shows a blue frame, it is only to help you follow the steps; it is not part of the app.

Before you start

You are logged in with a role that can open Security and the Users tile (not the security-only profile that cannot manage other users’ data).
The Users list loads with at least one person, or you will only see the empty state.
If you only wanted to follow the guide without changing anything, after reviewing the window you can go back with the back control in the top bar; you do not need to close anyone’s session for that.

What you will do

You will open Profile → Security → Users, open one person’s menu, tap Sessions and devices, and see how the session list looks.

Steps

Step 1

Open the Users list

From Profile, go to the Security tab. In the mosaic, tap Users. When the list appears, you will see how many active users there are and the cards below.

Example of the Users list after it loads

Step 2

Open the menu and find Sessions and devices

Tap the person’s card. A sheet opens with several actions. The option Sessions and devices is the one that opens the session list for that account (next step).

Sessions and devices is marked in the menu (example)

Step 3

What happens when you tap Sessions and devices

A window opens with the title Sessions and devices and the person’s name. Each line is one place where they signed in: device name, type of phone or computer, state, and last activity. If a line is marked as This device, that is the phone or computer you are using now. On a line for another device you may use Close session to sign that person out there—they will need to sign in again. Read any confirmation message carefully before confirming.

Example of the list after it finishes loading

Step 4

About “Close all”

When you open sessions from the Users list for another person, the app usually does not show a Close all button in the top bar. That is normal for this screen.

Where the app does offer Close all (for example under My sessions for your own account), it ends every active session on every device at once. You will need to sign in again on each device. Use it only when you are sure—for example if you lost a device or suspect someone else used your password.

Useful notes

The automated run opens the window only to take the picture, then closes it with the back control. It does not tap Close session.