EPASS — Renter (user manual)

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About this guide

Steps to activate the renter user linked to your unit, edit their details, and use Send data to renter so they receive their username and password by email.

The renter menu is available to owners when your community enables it. The in-app label may show “Desactivate” for deactivation (wording from the product).

Before you start

You are signed in as owner (PRO) and the side menu shows Renter (see session notes in the e2e README).
You have a valid email for the renter if you plan to send credentials (you can add it when editing).
The automated test deactivates the renter at the end when possible so Firestore is left without an active renter for the next run.

What you will do

Open Renter, confirm activation when the list is empty, then use the card menu for Edit, Deactivate, or Send data to renter.

Steps

Step 1

Open the menu and tap Renter

From Home, open the side menu and tap Renter (icon).

Step 2

Renter screen (empty state)

If no renter is active, you see a hint and an Activate button. If one is already active, deactivate it first (card menu → Deactivate) to return to this state for documentation.

Step 3

Confirm activation

Tap Activate. A confirmation dialog explains that a renter user will be created for your property. You can Cancel or confirm Activate. The app generates a temporary numeric password stored in EPASS.

After confirming, a success message appears (“Activated user” or “Information saved” depending on whether the record already existed).

Step 4

Card menu: Edit, Deactivate, Send data

Tap the renter card or the ⋯ button. The sheet offers Edit, Deactivate (hides the active renter), and Send data to renter (email with credentials).

Screenshots may show a blue outline — that highlight is only for the manual.

Step 5

Edit renter

Choose Edit to change name, ID, email, phone, and vehicle plate. Confirm with Save or cancel without saving.

Sending login details (“Send data to renter”)

What it does: queues an email (via the project’s mail integration) that includes the renter username and password and links to download EPASS on Android and iOS. The message is bilingual (English/Spanish) in the template.
Requirements: the renter must have an email saved; otherwise the app shows an error asking you to complete it in Edit first.
Security: treat the email as confidential. It is not the same flow as “Forgot password” on the login screen — it sends the current credentials stored for the renter user.