EPASS — Add guest (user manual)

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About this guide

Reference for residents and tenants who register an authorized guest. The app uses EPASS’s dark header and clear actions; wording follows your account language.

Other roles: security and administration use different flows in the app.

Before you start

You are signed in to EPASS.
You have the guest details your community requires (name, dates, access type, etc.).
Follow any extra steps your administration requires.

What you will do

From Profile you open Add guest, review the Authorized list, confirm when prompted, and complete New authorized.

Steps

Step 1

Open “Add guest” from Profile

On Profile, tap the Add guest card (or Agregar visita if the app is in Spanish).

Step 2

Authorized list and + button

On Authorized, tap + in the header to start registration.

Some communities show a help screen first; continue until you reach Authorized or the form.

Step 3

Confirm

If a dialog appears, read the message and tap Add / Agregar (or Cancel to exit).

Step 4

Complete “New authorized”

Fill in the fields your community requires (guest, validity, access type, etc.) and save with the on-screen button.

New authorized formThe screenshot shows one phone screen; scroll in the app to see the rest of the form.

Quick tips

If you don’t see the Add guest card, make sure you are on Profile and your role allows adding guests.